RUN FOR SINGAPORE FAQs
FIND OUT WHAT YOU NEED TO KNOW ABOUT THE RACE
Click on each question to find out more.
Ans: Everyone, regardless of nationality, is welcome to join. We invite people from all over the world to come together and Run For Singapore, uniting in our collective effort to achieve the ambitious 580,000KM national distance goal by 30 September 2023.
Ans: Absolutely! You can add all the desired items or bundles to your cart and check them out together. You can also use the same results for all the categories. Remember, the sooner you make your purchase, the sooner you’ll receive your items.
Ans: This year, we’ve made it even easier for you to submit your results once the race period begins. Simply post your results on any of your favorite social media channels and tag us @spacebib, using the official hashtag #RunForSingapore2023. You have the flexibility to upload your results daily or provide a summary of your records at any time during the race period. Additionally, you can also join our Facebook Group to submit your results directly within the group. We can’t wait to see your accomplishments and share in the celebration of your achievements!
Ans: You will be eligible to receive a For Singapore® 2023 Online Challenge e-Certificate once you have submitted your race results and a race photo to us via email.
Ans: This year, in our ongoing sustainability efforts to reduce waste, all our products are made on demand. As a result, the production time may be longer than usual. Once you place an order, please expect a delivery time of 3-4 weeks. The delivery process will commence on 1 July, so we encourage you to make your order early to ensure you receive your race items at the earliest. Rest assured, regardless of your participation in the race, we guarantee that you will receive your order. Thank you for your understanding and support of our sustainability initiatives.
Ans: You can start to clock your run/walk activity from 1 August to 30 September 2023 at anywhere around the world. Do adhere to all safely measures.
You can choose to run, walk, cycle, swim or exercise outdoors or indoors. Any form of workout and sports are allowed too. Such as Yoga, skating, Crossfit and more.
Ans: You have the flexibility to use various tools to track your activity in kilometers, including running apps, health apps, step-trackers, smartwatches, treadmills, or elliptical trainers. If you track your activity in steps or calories, you can easily convert them to kilometers manually. The important thing is to accurately measure your progress and participate in the Run For Singapore 2023 with enthusiasm.
Ans: No. You can break your activity in as many times(no limits) as you like at your own pace. All of your activities can be accumulated as multiple submissions of your results are allowed.
Ans: Yes, in fact we strongly encourage you to do so too. All mileage clocked by all the participants will be added together to reach our 580,000km nation distance goal.
Ans: We understand your enthusiasm to begin the race, but we kindly request that you only tag us in your race results on social media between 1st August and the end of the race period. This ensures that the results accurately reflect the designated race period. Thank you for your cooperation.
Ans: Due to our recent platform upgrade, we regret to inform you that all past records from our previous platform are no longer available. However, we have made it easy for you to create a new account on Spacebib.com, where you can track your order and access all your updated information. We apologize for any inconvenience this may cause and appreciate your understanding as we continue to improve our services.
Ans: No, completing the race is not mandatory, but we highly encourage you to join in the fun and be a part of this exciting event. It’s not only a great opportunity to have fun, but also a chance for you to engage in collective fitness as a nation and embrace a healthier lifestyle together.
Ans: Yes, we welcome corporate or group orders, and we may have special offer available. Please contact us at firstname.lastname@example.org for more details and assistance.
Ans: Unfortunately, as all of our products are specially made on demand, we are unable to offer exchanges. However, we do offer a 14-day return policy. If you need to initiate a return, please contact us within 14 days of receiving the items at email@example.com, and our team will guide you through the return process. Once the return has been accepted, we will refund you the cost of the item paid in the form of a store credit, allowing you to make a new purchase in the desired size. Please note that returns can only be done via post, and it’s important to ensure that the item is in good condition with all the original packaging and tags intact when returning it.